Is customer success training worth it?

is customer success training worth it

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Want to break into customer success but wondering is customer success training worth it? You’re in the right spot. If you are ready for a career change or you’re entering the workforce and interested in customer success but not sure where to start, I’ve got you covered.

Customer success is an excellent career field. It has some similarities to customer service a bit, but, it’s different and doesn’t usually involve working with customers one-on-one. It’s a high-paying job with perks like opportunities to work remotely, excellent work-life balance, career advancement, and more!

Customer success training is needed for people who don’t have experience in this field or a related degree. With training under your belt, not only will you feel more confident in your job, but, you’ll have the skills to do the job.

Nothing is worse than landing a job you’re unqualified for, and then you’re stuck staring at a computer screen for 8 hours with no idea how to do your job.

How do you train customer success?

customer success training

Customer success training is pretty easy to learn, if you have the right tools. You can learn in a face-to-face environment but, in modern times, most people do online training.

The customer success training at CourseCareers is 100% online. It’s self-paced which means you can work it around your busy schedule managing your current 9-to-5 job or school, taking care of your family or the kids, etc. It takes weeks to complete and when you finish, they help you find a customer success job!

What is CourseCareers?

customer success coursecareers

CourseCareers is an online career training academy. The customer success training offered by CourseCareers is:

  • Self-paced and 100% online
  • Flexible and can be done part-time or full-time
  • Takes up to 10 to 16 weeks to complete

Customer success jobs average $55K/year starting salary and there are 50,000+ jobs hiring in this field.

How does CourseCareers Customer Success Training work?

First, you’ll take the free introductory course offered by CourseCareers. This will teach you more about the customer success industry so you know what it’s about and can figure out for sure if this field is for you.

You’ll learn:

  • What is customer success
  • Customer success job demand and pay
  • Typical roles and paths to pursue
  • A day in the life of a customer success professional
  • Qualifications needed
  • What companies are looking for in customer success workers
  • And, more!

Once the intro course is done, you’ll move onto the paid course. Then, you’ll complete the customer success training course and can start your job hunt.

How to find customer success jobs?

customer success

There are many ways to find customer success jobs but, what’s unique about being a CourseCareers student is that they help you find customer success jobs.

  • LinkedIn review
  • Resume prep
  • Interview prep and training
  • Insider tips

You get help to spruce up your resume and LinkedIn profile, training tips for taking the perfect interview, and more.

What’s next?

When you’re ready to start, visit CourseCareers and start with the free intro course. When it’s time to take the paid course, use my coupon code HUSTLE50 to get a discount at checkout.

To learn more about CourseCareers, read my review.

Jenn Leach, MBA

Jenn Leach is a Houston-based MBA with over a decade of experience in the banking industry. She writes at Millennial Nextdoor where she writes finance, money, business, and lifestyle content to help millennials create additional income streams online. Join her on Substack at

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